We’ve talked about the human factors of cybersecurity and the importance of exposing employees to social engineering scams and other attacks that exploit human vulnerabilities. However, when we look at how to improve our organization’s digital practices, we have to do more than train and simulate phish. We have to take a look at what we are asking staff to do and make sure that the cybersecurity behaviors we want them to do are easy, not difficult. Otherwise, those behaviors will become hard to sustain in the long term.
When you’re trying to create new behaviors — for yourself or for your employees — it’s essential to remember that motivation is not a constant. You might be energized and excited to spot phishing emails when you first learn about it, but overtime that could fade. You might get stressed about other parts of your job, or you might be distracted by friends and family, and overtime your interest in your new habit may start to fade. But that is okay! According to behavior scientist BJ Fogg, instead of trying to keep yourself motivated, focus on creating behaviors that are so easy you can do them without worrying about motivation at all.
So, when it comes to fostering cybersecurity behaviors in your employees, it’s essential to keep things short and easy to do. And the truth is, there are a number of super easy cybersecurity behaviors that will help keep you, your employees, and your businesses from being vulnerable to cyber threats. Here are just a few:
Automated Security Scanning
One example of a simple behavior for your software security is to run applications through an automated security scanning tool. Automation is becoming more and more helpful for relieving some of the burden off your IT and security staff. Now, many scanning tools can be set to run automatically, and will highlight potential vulnerabilities with your applications, systems, and even websites. This will leave your security team to evaluate and patch vulnerabilities, instead of wade through your entire system looking for any holes.
Another important and easy cybersecurity tool is single sign-on (SSO). Essentially, SSO allows employees to use one set of credentials to access a variety of separate services and applications. While it may seem safer to have different credentials for every applications, single sign-on can actually create stronger authentication processes across the enterprise. As companies began to rely on more and more services, each requiring different credentials, it became hard for employees to keep track of all their log in information, leading to worse password hygiene. By combining all credentials into one, it is easier for employees to use smart and secure credentials.
One other easy cybersecurity behavior you can implement is a phish reporting button within your email provider. It’s essential that your IT department is aware of any phishing emails being sent around the office, and in many cases it’s up to the employees to report any phish they receive. While simply forwarding an email to your IT help desk might not seem like a lot, using a simple button to report potential phish is that much easier. Implementing a feature as simple as a report button can increase your reporting and help your IT department keep the network safe.
There are plenty of additional cybersecurity behaviors that you can make easy. All you have to do is first look at what people do, find out what is making the behaviors you want to see difficult to accomplish, then work to make them easier.